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CRCR Test Review | Q&A Latest 2025/2026 | 100% PASS Important revenue cycle activities in the pre-service stage include; Answer -Obtaining or updating patient and guarantor information In the pre-service stage, the cost of the scheduled service is identified and the patient's health plan and benefits are used to calculate; Answer -The amount the patient may be expected to pay after insurance. Demographic and health plan edit failures are identified and resolved within the Patient Access area. Census activity is processed, Discharges are completed and correctly coded. These activities are considered Answer -Point-of-service revenue cycle activities. HFMA best practices call for patient financial discussions to be reinforced; - Answer -With a written statement of the conversation HFMA's patient financial communications best practices specify that patients should be told about the types of services provided and; Answer -Who participates in providing the service, e.g. surgeons, radiologists, etc. The process of evaluating compliance with financial assistance policies involves; - Answer -The annual observation, monitoring, and tracking of results for all best practices. The account resolution clock begins when - Answer -The first statement is sent to the patient