Vivint Pre-test Q&A Latest Update
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Vivint
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Vivint
Vivint Pre-test Q&A Latest Update
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✅ Prepared for 2025/2026 test cycle
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| Uploaded on: | May 4, 2025 |
| Last updated: | May 4, 2025 |
| Number of pages: | 4 |
| Written in: | 2025/2026 |
| Type: | Exam (elaborations) |
| Contains: | Questions & Answers |
| Tags: | Vivint Pre-test Q&A Latest Update |
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Vivint Pre-test | Q&A Latest 2025/2026 | 100% PASS 3 Routines of Griffin Hill - Answer -Case open, needs audit, and solution presentation Purpose of solution presentation - Answer -Propose, persuade, convince, sell 5 plays of case open - Answer -Rapport, position, benefit, proof, SNE Define positioning - Answer -Staking a claim, establishing your role, and telling customer what you do Purpose of needs audit - Answer -Encourage critical thinking, gather information, and break down emotional walls Plays of needs audit - Answer -Reframe, status quo, vision, isolate, SNE Needs audit is a place to resolve customer's issue (T/F) - Answer -False Plays of solution presentation - Answer -Reframe, transition to great big benefit, proposal, SLAP (service level and pricing), Call to action/close, SNE 3 subplays of Call to action/close - Answer -Question, summary of benefits, invite (don't ask) Summary of benefits should be a repeat of previously discussed benefits (T/F) - Answer -True
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