VITA Certification Exam | Questions
and Correct Answers | Latest
Update 2025/2026 | 100% PASS
Which of the following is a violation of the Volunteer Standards of
Conduct?
a . Knowingly preparing a false tax return
b . Having a donation/tip jar in the taxpayer waiting area at the site
c . Using taxpayer's personal information to ask for a date
d. All of the above - Answer -d. All of the above
Which volunteers must take Volunteer Standards of Conduct training
and test?
a . Site Coordinators/Local Coordinators
b. Quality Reviewers and tax return preparers
c . Greeters
d. All VITA/TCE volunteers - Answer -d. All of the above
If a volunteer violates the Volunteer Standards of Conduct, what are the
possible consequences?
a . Removal from the VITA/TCE programs
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