Zendesk Administrator Exam Section 3: User Experience Q&A Latest Update 2025

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Zendesk Administrator Exam/ Section 3: User Experience | Q&A Latest 2025/2026 | 100% PASS What is the default language in Zendesk - Answer -The default language in Zendesk is the language the agents see in the agent interface by default ad the end users see in the Help Center by default How to set the default language for your account? - Answer -Click 'Admin'> Settings>Account> Select 'Localization' tab > beside 'languages' (select a language from the drop-down > Click 'Save' What two time formats can you choose from in Zendesk - Answer -12 hours clock OR 24 hour clock True or False: On Professional and Enterprise your staff and end-users can set their ow time zone in their user profile - Answer -True Which versions of Zendesk offer multiple languages? - Answer Professional and Enterprise offer multiple languages What are Multiple Languages used for? - Answer -Multiple languages are used to determine the language used in the system messages and email notification that are generated by your business rules. If you have ______ _______ or ____ you can enable languages in your Help Center and set up your knowledge base to deliver content in your supported languages - Answer -Guide Professional or Enterprise