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Zendesk Administrator Exam Section 6: Security and Data Persistence Correctly Answered
Course:
Zendesk
Institution:
Zendesk
Zendesk Administrator Exam Section 6: Security and Data Persistence Correctly Answered
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| Uploaded on: | May 2, 2025 |
| Last updated: | May 12, 2025 |
| Number of pages: | 8 |
| Written in: | 2025/2026 |
| Type: | Exam (elaborations) |
| Contains: | Questions & Answers |
| Tags: | Zendesk Administrator Exam Section 6: Security and Data Persistence Correctly Answered |
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Zendesk Administrator ExamSection 6: Security and Data Persistence | Q&A Latest 2025/2026 | 100% PASS Zendesk Sandbox - Answer -A stand alone instance of your Zendesk based on your current settings, including account name, branding, localization, and agents. Use the sandbox for testing triggers, automations, etc. without effecting production environment. Zendesk open support instance - Answer -Anyone can see your help center and submit requests. You have two options for setup of users: registered (verified) and non registered When and agent leaves you can reassign their tickets two ways - Answer -1. Manually reassign each ticket 2. Bulk reassign each ticket Admin>manage>people>select assigned tickets SSL for Zendesk - Answer -Secure Socket Layer is an a encryptions protocol that ensures secure communications with your help center. SSL is enabled by default for all Zendesk.com sub domains. Zendesk EV Indicator - Answer -Zendesk indicates SSL to through customers browser by https (HTTP Secure) ad by a padlock icon in address bar. If you create your own sud domain (example
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